How many lamps do I need to order?
The minimum order is 12 lamps with the same customization.
How long will it take?
Allow 3 weeks shipping for plain lamps. Allow 8 weeks shipping for custom lamps.
What color do you use for the emblems and names?
Names & dates are printed in BLACK and the default color for the emblem is GOLD. There is a $35 one time fee for new one-color emblem artwork and $55 for multi-color artwork. If your school has an account with us, your artwork is most likely on file. This one time fee is for new artwork only. There is an additional $.80 fee per color/ per lamp.
Do your lamps come with candles?
Ready to light gel wax is included. Wax candles are available for both lamp sizes. Wax adaptor included with wax candles for sure fit. Battery LED candles available for medium lamps.
What methods of payment do you take?
We accept money orders and cashier’s checks. (NO personal checks). Payment must be received to process order. Schools may choose to be invoiced for a net 30 payment. Also for your convenience, anyone may select a PayPal invoice to pay via credit card. (PayPal account not required.) We require one payment for the entire order.
How much is shipping?
Standard shipping is always free.
Where do we type in the names for our lamps?
Please email a separate file (Word or other rich text document) of typed names (all caps please) after you place your order. This needs to be an UNLINED document. There is a maximum limit of 21 characters per name (including spaces). Please use plain font with 1.5 or double spaces in between the names. Send the list to email@example.com.